shipping and delivery

We offer shop credit and sometimes refund depending on the situation.

We ask that you please notify us within three days of the package delivery that you want to return or exchange the item and your reasons for the needing to make the return or exchange.

We are unable to generate return labels for return shipments. You are responsible for shipping us your returns using a carrier of your choice. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Customs and taxes paid upon arrival in our office will be deducted from the refund amount. Once we receive your return and verify the quality, we will process your refund to the payment method used in the original order.

Please email hello@thesahahouse.com