FAQ
- How do I know my size?
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Each piece is made to follow the body, not restrict it. We include measurements with every item
we recommend comparing them to something you already wear and love. If you’re between sizes,
choose the one that feels like it will move with you…
not hold you. - How do I wash my garment?
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Care for it gently, as you would something close to your skin. Less washing, more wearing.
When needed, wash in cold water with natural soap…
and let it dry slowly in the shade. - The item I received is a slightly different color?
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We work with plants, not chemicals. Each piece is dyed by hand,
and the color shifts with the season, the water, the moment. No two will ever be exactly the same.What you receive is not a copy
it’s something made just once,
and entirely your own. - Will the color fade over time?
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The color may soften over time…
shifting as you do.With gentle care,
it stays with you. - Where do you ship?
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We ship to most places.
There are a few locations where we’ve had difficulty
including Mexico and the Philippines.If you’re in a more remote area,
we recommend reaching out before placing your order…so we can make sure it arrives to you smoothly. - How much is shipping?
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Shipping is calculated based on weight…
usually between $15–$50 USD.Heavier pieces like silk velvet,
or larger orders, may sit on the higher end.We keep it as light as we can
so your piece arrives with ease. - I live in Bali, can I come to pick up my order or try pieces on in person?
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Yes… and we encourage it. You’re welcome to come,
take your time, sip our house tea
and try pieces on your body. To feel what’s right for you
before you take it home. - How long will my order take to arrive?
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We send all orders with express shipping…
so your piece usually arrives within 3–10 business days.From our hands to yours,
as smoothly as it can. - Can I return my item?
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We don’t offer returns…
as receiving pieces back to the island can be difficult.If something doesn’t feel right,
write to us.We’ll meet you there
and where we can,
offer store credit.